:root{color:#20262d;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;--muted:#707a84;--line:#e6e9ed;--accent:#24736b;--accent-soft:#e8f1ee;background:#f6f7f9;font-family:DM Sans,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0}button,textarea,input{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default}button,a,textarea{outline-offset:4px}:focus-visible{outline:2px solid #24736b}button,a{color:inherit}.icon{flex:none;width:20px;height:20px}.site-header{justify-content:space-between;align-items:center;gap:20px;max-width:1120px;margin:0 auto;padding:28px 40px;display:flex}.brand{align-items:center;gap:9px;display:flex}.brand>img{border-radius:9px;width:33px;height:33px}.brand>span:nth-child(2){letter-spacing:-1.6px;padding-bottom:3px;font-family:Manrope,sans-serif;font-size:27px;font-weight:800}.role-links{align-items:center;gap:8px;display:flex}.role-links a{border:1px solid var(--line);white-space:nowrap;background:#fff;border-radius:9px;align-items:center;gap:10px;min-height:44px;padding:10px 13px;font-size:12px;font-weight:550;text-decoration:none;display:inline-flex}.role-links a:hover{border-color:#b8c9c3}.role-links .icon{color:#85918b;width:13px;height:13px}.picker-main{max-width:1120px;margin:auto;padding:23px 40px 25px}.picker-intro{margin-bottom:25px}.eyebrow{text-transform:uppercase;letter-spacing:.1em;color:#61756e;margin:0 0 16px;font-size:11px;font-weight:600;line-height:1.6}.eyebrow .status-dot{margin-right:7px}.status-dot{background:#4c9482;border-radius:50%;flex:none;width:6px;height:6px;display:inline-block}h1,h2,h3,p{margin-top:0}.picker-intro h1{letter-spacing:-1.1px;margin:0;font-family:Manrope,sans-serif;font-size:32px;font-weight:650;line-height:1.2}.patient-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;display:grid}.patient-card{border:1px solid var(--line);text-align:left;background:#fff;border-radius:17px;flex-direction:column;align-items:stretch;min-width:0;padding:19px 20px 16px;transition:border-color .18s,box-shadow .18s,transform .18s;display:flex;position:relative;box-shadow:0 2px 3px #1d2b3712}.patient-card:not(:disabled):hover{border-color:#b8cbc4;transform:translateY(-3px);box-shadow:0 8px 18px #2f4f3f0e}.patient-card:disabled{opacity:.7}.patient-card-top{align-items:center;gap:10px;display:flex}.portrait{color:#667e73;background:#edf1ed;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:33px;height:33px;font-size:12px;font-weight:650;display:flex;overflow:hidden}.portrait>img{object-fit:cover;object-position:center 32%;width:100%;height:100%}.portrait-large{width:62px;height:62px;font-size:19px}.patient-action{color:#4d7564;justify-content:space-between;align-items:center;gap:8px;margin-top:auto;padding-top:16px;font-size:11px;font-weight:550;display:flex}.patient-action .icon{width:14px;height:14px}.patient-info{margin-top:15px}.patient-info h3{letter-spacing:-.25px;overflow-wrap:anywhere;margin:0 0 4px;font-size:16px;font-weight:650}.patient-meta{color:#828b94;align-items:center;gap:7px;margin:0;font-size:11px;display:flex}.patient-meta>span{color:#b0b6bc}.patient-description{color:#6f7983;overflow-wrap:anywhere;min-height:39px;margin:13px 0 0;font-size:12px;line-height:1.6}.patient-skeleton{border:1px solid var(--line);background:#fff;border-radius:17px;padding:20px}.patient-skeleton>div{background:#eef1f3;border-radius:50%;width:62px;height:62px;animation:1.3s infinite breathe}.patient-skeleton>span{background:#eef1f3;border-radius:4px;width:60%;height:13px;margin-top:18px;animation:1.3s infinite breathe;display:block}.patient-skeleton>span:last-child{width:90%;margin-top:12px}.picker-footer{color:#8a949b;border-top:1px solid #e1e6e9;justify-content:space-between;align-items:center;gap:14px;margin-top:28px;padding-top:14px;font-size:11px;display:flex}.text-button{min-height:44px;font-size:inherit;color:inherit;background:0 0;border:0;align-items:center;gap:7px;padding:6px 0;text-decoration:none;display:inline-flex}.text-button>.icon{width:15px;height:15px}.text-button:hover{color:#2d4941}.reset-button:hover{color:#a2423d}.reset-button:disabled{opacity:.45}.icon-button{background:0 0;border:0;border-radius:9px;flex:none;justify-content:center;align-items:center;width:44px;height:44px;display:inline-flex}.icon-button:hover{background:#1d403008}.notice{border-radius:10px;align-items:center;gap:10px;margin:0 0 18px;padding:12px 15px;font-size:12px;line-height:1.6;display:flex}.notice .icon-button{width:28px;height:28px;margin-left:auto}.notice .text-button{white-space:nowrap;min-height:28px;margin-left:auto;text-decoration:underline}.notice.success{color:#3a6753;background:#e9f1eb}.notice.warning{color:#866627;background:#f5efdf}.notice.error{color:#944941;background:#f8eae8}.reset-panel{border:1px solid var(--line);text-align:center;background:#fff;border-radius:20px;min-height:370px;padding:40px 20px}.reset-orbit{color:#527969;background:#eaf2ed;border-radius:50%;place-items:center;width:60px;height:60px;margin:0 auto 24px;display:grid}.reset-orbit .icon{width:26px;height:26px;animation:2.5s linear infinite spin}.reset-failed .reset-orbit{color:#944941;background:#f8eae8}.reset-failed .reset-orbit .icon{animation:none}.reset-panel .eyebrow{margin-bottom:6px;font-size:10px}.reset-panel h2{letter-spacing:-.7px;margin:0 0 12px;font-size:23px;font-weight:600}.reset-panel>p:not(.eyebrow){color:var(--muted);font-size:12px;line-height:1.8}.progress-track{background:#e8efeb;border-radius:4px;width:220px;max-width:100%;height:4px;margin:26px auto 12px;overflow:hidden}.progress-track span{background:#648c77;border-radius:4px;width:40%;height:100%;animation:1.8s ease-in-out infinite progress;display:block}.reset-panel .reset-phase{font-size:10px}.empty-picker{text-align:center;background:#fff;border-radius:16px;padding:35px}.empty-picker p{color:var(--muted);font-size:13px}.modal{color:#26312e;border:1px solid #e6ebe7;border-radius:20px;width:min(440px,100vw - 36px);padding:24px;box-shadow:0 20px 80px #13271c35}.modal::backdrop{-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#17251e59}.modal-heading{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.modal-heading h2{letter-spacing:-.5px;margin:0;font-size:20px;font-weight:600}.modal-heading .icon-button{margin:-8px -8px -8px 0}.modal>p{color:#79837d;font-size:13px;line-height:1.7}.modal-actions{justify-content:flex-end;gap:10px;margin-top:25px;display:flex}.primary-button,.secondary-button,.danger-button{border-radius:9px;min-height:44px;padding:12px 15px;font-size:12px;font-weight:550}.primary-button{color:#fff;background:#386557;border:1px solid #386557}.secondary-button{color:#5e6e64;background:#fff;border:1px solid #e0e7e2}.danger-button{color:#fff;background:#a8544d;border:1px solid #a8544d}.primary-button:disabled,.secondary-button:disabled,.danger-button:disabled{opacity:.5}.full-width{width:100%}.spinner{border:2px solid #c6d5cc;border-top-color:#50796a;border-radius:50%;width:16px;height:16px;animation:.8s linear infinite spin;display:inline-block}.chat-page{background:#eef1f3;flex-direction:column;align-items:center;min-height:100dvh;padding:25px 25px 12px;display:flex}.chat-desktop-brand{justify-content:space-between;align-items:center;width:min(850px,100%);margin-bottom:21px;display:flex}.chat-shell{background:#fff;border:1px solid #dfe5e7;border-radius:20px;flex-direction:column;width:min(850px,100%);height:min(810px,100dvh - 118px);min-height:420px;display:flex;position:relative;overflow:hidden;box-shadow:0 12px 35px #172f2410}.chat-header{background:#fff;border-bottom:1px solid #edf0f2;flex:none;align-items:center;gap:11px;padding:16px 24px 16px 9px;display:flex}.back-button{color:#6b7b71}.clinic-avatar{border-radius:11px;width:40px;height:40px}.chat-title{min-width:0}.chat-title h1{letter-spacing:-.15px;margin:0 0 5px;font-size:15px;font-weight:650}.chat-title>p{color:#77857e;align-items:center;gap:5px;margin:0;font-size:10px;display:flex}.status-human{background:#bb9050}.active-patient{color:#7f8c83;align-items:center;gap:8px;margin-left:auto;font-size:11px;display:flex}.patient-context{color:#9aa1a8;background:#fafbfc;border-bottom:1px solid #eef1f3;flex:none;justify-content:space-between;align-items:center;gap:8px;padding:9px 26px;font-size:10px;display:flex}.patient-context strong{color:#727d85;font-weight:550}.handoff-banner{color:#a1824e;background:#f7f1e5;border-bottom:1px solid #ede7d8;flex:none;align-items:center;gap:10px;padding:12px 26px;display:flex}.handoff-banner p{color:#8f774e;margin:0;font-size:11px;font-weight:550}.handoff-banner p>span{color:#a59372;margin-top:3px;font-size:10px;font-weight:400;display:block}.chat-connection{color:#9e6e4d;text-align:center;background:#fff2e7;flex:none;padding:8px 20px;font-size:11px}.messages{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d9e1dd transparent;flex:auto;min-height:0;padding:18px 32px 24px;overflow-y:auto}.chat-loading{color:#8c9890;justify-content:center;align-items:center;gap:10px;padding-top:25px;font-size:12px;display:flex}.chat-welcome{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:100%;padding:20px 0 35px;display:flex}.welcome-mark{background:#f8faf9;border:1px solid #e5ebe7;border-radius:19px;width:61px;height:61px;margin-bottom:23px;padding:10px}.welcome-mark img{border-radius:11px;width:100%;height:100%}.chat-welcome h2{letter-spacing:-.9px;margin:0 0 10px;font-family:Manrope,sans-serif;font-size:27px;font-weight:600}.chat-welcome>p:not(.eyebrow){color:#859189;margin:0 0 24px;font-size:14px;line-height:1.7}.date-divider{justify-content:center;align-items:center;margin:4px 0 23px;display:flex}.date-divider>span{color:#9ba79f;background:#f2f5f3;border-radius:8px;padding:5px 9px;font-size:9px}.message-row{margin:0 0 14px;display:flex}.message-row.incoming{justify-content:flex-end}.message-group{min-width:0;max-width:80%}.message-bubble{color:#44534b;white-space:pre-wrap;overflow-wrap:anywhere;background:#f0f3f2;border-radius:14px 14px 14px 4px;padding:12px 16px;font-size:13px;line-height:1.75}.incoming .message-bubble{color:#fff;background:#477968;border-radius:14px 14px 4px}.sender-name{color:#9da9a1;margin:0 0 5px 3px;font-size:9px;font-weight:550}.message-meta{color:#aab1b6;align-items:center;gap:5px;min-height:12px;margin:5px 3px 0;font-size:8px;display:flex}.incoming .message-meta{justify-content:flex-end}.message-meta .icon{color:#6f9280;width:11px;height:11px}.message-meta button{color:#a66a45;background:0 0;border:none;min-height:28px;padding:0 3px;font-size:10px;text-decoration:underline}.message-bubble.delivery-uncertain{background:#799a8d}.typing-bubble{background:#f0f3f2;border-radius:12px 12px 12px 3px;gap:4px;padding:15px 18px;display:flex}.typing-bubble>span{background:#9aaca0;border-radius:50%;width:5px;height:5px;animation:1.1s infinite breathe}.typing-bubble>span:nth-child(2){animation-delay:.15s}.typing-bubble>span:nth-child(3){animation-delay:.3s}.message-image{object-fit:cover;border-radius:7px;width:100%;max-width:260px;max-height:340px;margin-top:5px;display:block}.message-bubble audio{width:min(280px,100%);margin-top:4px;display:block}.file-attachment{white-space:normal;align-items:center;gap:7px;margin:5px 0;font-size:12px;display:flex}.attachment-unavailable{font-size:11px;font-style:italic;display:block}.booking-card{background:#fbfdfb;border:1px solid #d4e3db;border-radius:15px;width:min(100%,360px);margin:8px 0 20px;padding:18px}.booking-heading{color:#386557;align-items:center;gap:8px;margin-bottom:15px;display:flex}.booking-heading h2{margin:0;font-size:12px;font-weight:600}.booking-mark{background:#e8f1eb;border-radius:50%;place-items:center;width:25px;height:25px;font-size:16px;display:grid}.booking-card h3{color:#2d4538;margin:0 0 4px;font-size:16px;font-weight:600;line-height:1.4}.booking-provider{color:#758278;margin:0;font-size:12px}.booking-details{border-top:1px solid #e6eee9;border-bottom:1px solid #e6eee9;margin:15px 0;padding:12px 0;font-size:12px;line-height:1.6}.booking-details>div{grid-template-columns:68px 1fr;gap:10px;padding:3px 0;display:grid}.booking-details dt{color:#89958d}.booking-details dd{color:#455b4c;margin:0}.booking-timezone{color:#8a988e;font-size:10px;display:block}.booking-hint{color:#88958d;margin:10px 0;font-size:11px;line-height:1.6}.booking-hint:last-child{margin-bottom:0}.booking-error{color:#a56549;margin:12px 0 0;font-size:11px;line-height:1.6}.booking-confirmed{background:#f3f8f4}.booking-card button:disabled{opacity:.6}.booking-cancel{color:#66736b;background:#f0f2f1;border:1px solid #e0e5e2;border-radius:10px;min-height:42px;margin-top:8px;padding:10px 14px;font-size:12px;font-weight:550}.booking-cancel:hover:enabled{background:#e7ece8}.quick-replies{flex-wrap:wrap;gap:8px;max-width:100%;margin:-3px 0 18px;display:flex}.quick-reply{color:#3d6650;text-align:left;overflow-wrap:anywhere;background:#f6faf7;border:1px solid #cadbcf;border-radius:20px;max-width:100%;min-height:42px;padding:9px 14px;font-size:12px;line-height:1.4;transition:background .15s,border-color .15s}.quick-reply:hover:enabled{background:#eaf3ed;border-color:#a7c5b1}.quick-reply:disabled{opacity:.5}.latest-button{color:#648171;background:#fff;border:1px solid #cbd8d0;border-radius:20px;align-items:center;gap:7px;padding:9px 13px;font-size:11px;display:flex;position:absolute;bottom:110px;left:50%;transform:translate(-50%);box-shadow:0 3px 10px #172d2012}.latest-button .icon{width:13px;height:13px}.composer-area{background:#fff;border-top:1px solid #edf1ee;flex:none;padding:17px 26px 12px}.composer{background:#fcfdfc;border:1px solid #dee6e0;border-radius:13px;align-items:flex-end;padding:5px;display:flex}.composer:focus-within{border-color:#adc4b5;box-shadow:0 0 0 2px #eaf1ec}.composer textarea{box-shadow:none;resize:none;color:#364a3d;background:0 0;border:none;outline:none;flex:1;min-width:0;min-height:44px;max-height:144px;padding:12px 10px;font-size:13px;line-height:1.5;overflow-y:auto}.composer textarea::placeholder{color:#9eaaa2}.send-button{color:#fff;background:#477968;border:none;border-radius:10px;flex:none;place-items:center;width:42px;height:42px;margin:1px;transition:background .15s;display:grid}.send-button:disabled{color:#aec0b4;background:#e7eee9}.send-button:not(:disabled):hover{background:#315f4f}.composer-footer{color:#a1ada5;justify-content:flex-end;gap:10px;margin:9px 2px 0;font-size:8px;display:flex}.composer-footer strong{color:#899c8e;letter-spacing:-.5px;font-family:Manrope,sans-serif;font-size:10px}@keyframes spin{to{transform:rotate(360deg)}}@keyframes breathe{0%,to{opacity:.45}50%{opacity:1}}@keyframes progress{0%{transform:translate(-100%)}to{transform:translate(350%)}}@media (width<=800px){.site-header{padding:25px 26px}.picker-main{padding:20px 26px 18px}.picker-intro{margin-bottom:23px}.patient-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.chat-page{height:100dvh;min-height:0;padding:0}.chat-desktop-brand{display:none}.chat-shell{width:100%;height:100%;min-height:0;max-height:none;box-shadow:none;border:0;border-radius:0}.chat-header{padding-top:calc(12px + env(safe-area-inset-top));padding-bottom:12px}.composer-area{padding-bottom:calc(10px + env(safe-area-inset-bottom))}}@media (width<=480px){.site-header{padding:calc(21px + env(safe-area-inset-top)) 20px 20px;flex-wrap:wrap;gap:17px}.brand>img{border-radius:8px;width:29px;height:29px}.brand>span:nth-child(2){font-size:24px}.role-links{gap:7px;width:100%}.role-links a{flex:1;justify-content:space-between;padding:9px 12px;font-size:11px}.picker-main{padding:12px 20px calc(20px + env(safe-area-inset-bottom))}.picker-intro h1{letter-spacing:-.8px;font-size:27px}.patient-grid{gap:11px}.patient-card{border-radius:13px;padding:14px 13px 15px}.portrait-large{width:51px;height:51px}.patient-action{padding-top:14px;font-size:10px}.patient-info{margin-top:13px}.patient-info h3{font-size:14px}.patient-meta{gap:4px;font-size:9px}.patient-description{min-height:53px;margin-top:11px;font-size:11px;line-height:1.6}.picker-footer{flex-wrap:wrap;row-gap:0;padding-top:10px;font-size:10px}.install-button{font-size:9px}.install-button>.icon{width:12px;height:12px}.chat-header{gap:8px;padding-left:3px;padding-right:14px}.chat-title h1{font-size:13px}.chat-title p{font-size:9px}.clinic-avatar{border-radius:9px;width:34px;height:34px}.active-patient>span{display:none}.active-patient .portrait{width:31px;height:31px}.patient-context{padding:8px 19px;font-size:9px}.handoff-banner{padding:10px 19px}.handoff-banner p>span{font-size:9px}.messages{padding:17px 17px 20px}.message-group{max-width:87%}.message-bubble{padding:11px 13px;font-size:13px;line-height:1.65}.composer-area{padding:12px 14px calc(10px + env(safe-area-inset-bottom))}.composer textarea{padding:10px 8px;font-size:16px;line-height:1.4}.composer-footer{font-size:8px}.chat-welcome h2{font-size:26px}.modal{padding:20px}.modal-actions{flex-direction:column-reverse}}@media (width<=350px){.site-header,.picker-main{padding-left:15px;padding-right:15px}.patient-grid{gap:8px}.patient-card{padding:12px 10px}.patient-info h3{font-size:13px}.chat-title h1{font-size:12px}.clinic-avatar{display:none}.active-patient{margin-left:auto}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}
